Gulf
Crisis, confidential (17)
17)
Coming home, continued
Our carrier actually was Cathay Pacific, so as soon as we arrived
at the Cathay Pacific check-in counter, Mr. I started the negotiations
for an upgrade. His counterpart was a middle-aged British woman
ground attendant who looked a little bit mean. She admitted that
this kind of service had existed, and continued that there was
no such service anymore under the new manager. She also said it
was a private agreement between the Japanese ambassador then and
the previous manager. Mr. I, however, did not accept her explanation
at all.
He hit back furiously, “You ignore the gentleman’s agreement between
Cathay Pacific manager and our ambassador.
Unbelievable! You don’t know anything about diplomacy. Call the
manager.” The cool ground attendant became weaker because of Mr.
I’s aggressiveness and called the manager. The manager repeated
the same explanation as she did. I whispered to Mr.
I, “You’d better give up now.” Mr, I responded with an unexpectedly
quiet voice, “I love to continue the negotiation. It is my hobby.
However, the time is up. We have to check in. Let’s quit."
When we sat on our business class seats and were sipping a welcome
champagne, Mr. I restarted the same negotiation with a flight
attendant. I was embarrassed and admired, at the same time, his
toughness and persistency. The previous ground attendant surprisingly
came into the cabin and saw Mr. I restarting negotiations there
again. She opened her mouth widely and shrugged her shoulders
saying nothing. It was a very funny scene. I had never seen such
a tough negotiator as Mr. I. He was a born diplomat.
There was 4-hour transit time at Kaitaku Airport in Hong Kong
and then 4-hour flight to Narita. When I took out my luggage and
was about to leave Narita airport, Mr. I laughed at me saying
I looked like a refugee. I carried a suitecase,i n-flight bag,
tennis racket, 2 silk carpets rolled up and couple of plastic
bags with souvenirs. His remark was just right.
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